Provider Resilience

The fast pace of military operations and frequent deployments affect the entire military community. For health care providers treating military personnel, the intense demands on their time and personal resources can lead to burnout, compassion fatigue, and secondary traumatic stress. Through psychoeducation and self-assessments, Provider Resilience gives frontline providers tools to keep themselves productive and emotionally healthy as they help our nation’s service members, veterans, and their families.

The Provider Resilience home screen gives a quick snapshot of the user’s overall resilience rating – generated through user self-assessments – and a reminder clock showing how long since the user last took a day off. Compassion fatigue, burnout, and secondary traumatic stress ratings can also be viewed in automatically generated graphs, allowing users to monitor their professional quality of life over time.

Provider Resilience also features stress-busting and compassion satisfaction-building tools. Videos by service members describing the positive impact health care providers had in their battles with stigma, depression and other issues help users remember why they do what they do. Stretches, daily reflection cards, and Dilbert comics give users a break from daily stress.

Provider Resilience was developed by psychologists at the National Center for Telehealth & Technology, the Defense Department’s primary agency for applying innovative technology to issues of psychological health and traumatic brain injury.